Terms, Policies
& Disclosures

Kindah Studios ("we," "us," "our") is a creative design studio operating in the United States, providing branding, social media content, video editing, website design, marketing materials, product design, and digital educational products.

Our website is kindahstudios.com. Our contact email is hello@kindahstudios.com.

These Terms of Service ("Terms") apply to all visitors, clients, and customers who access or use our website, services, or digital products. By placing an order, making a payment, or submitting a project brief, you confirm that you have read, understood, and agree to be bound by these Terms.

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.

You agree to use our services and products only for lawful purposes. You may not:

Upon full payment for a custom service project (brand identity, website, marketing materials, video editing), you receive full ownership of the final deliverables. Source files, templates, and working documents are transferred to you at project completion.

Digital products (ebooks, guides, templates sold in our shop) are licensed for personal or internal business use only — not for resale or redistribution — unless the product listing explicitly states commercial licensing is included.

Kindah Studios retains the right to feature completed client work in our portfolio, case studies, and marketing materials unless you request otherwise in writing before project commencement.

Kindah Studios provides creative services and educational content in good faith. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services or products, including but not limited to lost revenue, missed opportunities, or third-party platform performance.

Our total liability for any claim arising from a service or product purchase shall not exceed the amount you paid for that specific service or product.

These Terms are governed by the laws of the United States. Any disputes that cannot be resolved informally will be handled through binding arbitration or in the appropriate courts of the United States.

We stand behind our digital products. If you purchase an ebook, guide, template pack, or any other downloadable product from Kindah Studios and are not satisfied, you may request a full refund within 30 days of your purchase date.

To request a digital product refund, email hello@kindahstudios.com with the subject line "Refund Request — [Product Name]" and your order confirmation number. We process approved refunds within 5–7 business days back to your original payment method.

Custom creative services (branding, web design, video editing, social media content, marketing materials) involve significant time and resource investment. Refund terms for service engagements are as follows:

If you are unhappy with the direction of a project at any stage, please reach out to us. Our goal is always a successful outcome — we will work with you to resolve concerns before they become disputes.

Social media management, paid ads management, and consulting retainers are billed monthly and may be cancelled with 30 days written notice. Fees already paid for the current billing period are non-refundable. No partial-month refunds are issued unless the cancellation is due to a failure on our part to deliver agreed services.

Kindah Studios digital products are educational and informational resources. They are designed to share knowledge, strategies, and frameworks that we use with clients and that are grounded in real experience.

Results from applying the information in our products are not guaranteed. Your outcomes will depend on your individual business situation, the effort you invest, your market conditions, and many factors outside our control.

Income figures, engagement metrics, or business outcomes mentioned in our products are illustrative examples — not promises of what you will achieve. Every business is different. We provide information and frameworks; applying them successfully depends on your specific circumstances and execution.

Any testimonials or case studies shared in our products or on our website represent individual results and are not typical. We do not claim that purchasing our products will produce the same results for you.

Digital products are delivered to the email address provided at checkout within minutes of payment confirmation. If you do not receive your download link or access credentials within 30 minutes, please check your spam folder and then contact us at hello@kindahstudios.com.

We are not responsible for delivery failures caused by incorrect email addresses entered at checkout, email provider spam filters, or email system outages outside our control.

By clicking "Purchase" or "Buy Now" on any Kindah Studios checkout page, you confirm that:

Custom service projects (branding, web design, video, social media content) begin upon receipt of a signed project agreement and payment of the agreed deposit. Verbal agreements or email confirmations alone do not constitute a binding service commitment on either side.

Your deposit secures your spot in our production queue. We operate on limited monthly capacity — deposits are non-transferable to other projects or future dates without written consent.

All service packages include a specified number of revision rounds (typically two). A revision is defined as a set of consolidated feedback addressing the delivered work — not a new direction or concept change.

Requests that fall outside the original project brief or that require significant additional creative work will be quoted separately and billed as add-on work. We will always notify you before performing out-of-scope work and obtain your written approval.

Timely delivery of the project depends on timely feedback and materials from you. Kindah Studios cannot be held responsible for project delays caused by:

If a project goes dormant due to client non-response for more than 30 days, we reserve the right to archive the project. Re-activation requires a new deposit equal to 25% of the original project fee.

Service projects are invoiced in two parts: a deposit (typically 50%) at project commencement, and the balance upon final delivery before files are released. Monthly retainers are billed in advance on the 1st of each billing cycle.

Invoices unpaid beyond 14 days of the due date may incur a 1.5% monthly late fee. We reserve the right to pause active project work on accounts with outstanding invoices.

When you purchase a product, book a service, or submit a contact form, we collect:

We use your information to fulfill your orders, deliver your digital products, communicate about your project, and occasionally send relevant updates about new products or services. You can unsubscribe from marketing emails at any time using the link in any email we send.

We do not sell, rent, or trade your personal information to third parties.

We use the following third-party platforms to operate our business. Each is governed by their own privacy policy:

If you visit our website, the Meta Pixel may collect anonymized data about your visit to help us measure the effectiveness of our advertising. You can opt out of Meta's data practices via your Facebook account ad preferences.

We retain your information as long as necessary to fulfill the purposes described above or as required by law. You have the right to request access to, correction of, or deletion of your personal data. To make a request, email us at hello@kindahstudios.com.

Some content on our website, in our blog posts, and in our digital products may contain affiliate links. This means we may earn a commission if you purchase a product or service through our link, at no additional cost to you.

We only recommend tools, platforms, and products that we genuinely use or have thoroughly evaluated. Affiliate relationships do not influence the editorial content of our guides or advice.

Where affiliate links appear, we will disclose this clearly with a statement such as: "This post contains affiliate links — we earn a small commission at no cost to you."

We run paid advertisements on Meta (Facebook and Instagram) and may run ads on Google, TikTok, and other platforms. These ads promote our services and digital products.

Our advertising is always labeled as such by the respective platform. We do not engage in undisclosed paid promotions or native advertising on our own website.

Client testimonials, results, and case studies featured on our website and in our products reflect the genuine experiences of real clients. However, individual results vary significantly. Past performance of our work for other clients is not a guarantee of the same results for your business.

The information on kindahstudios.com is provided for general informational and educational purposes only. It does not constitute legal, financial, tax, or professional advice. Always consult a qualified professional for advice specific to your situation.

While we make every effort to keep our content accurate and current, we make no warranties about the completeness, reliability, or accuracy of information on this site.

Purchasing a Kindah Studios product or service does not create an employment, partnership, joint venture, or agency relationship between you and Kindah Studios. We are independent contractors providing creative services.

If you have questions about any of these policies, a concern about a purchase, or a dispute you'd like to resolve, please reach out. We're a real team and we read every message.